You are on the secure Reporting Platform of the PHOENIX group. The Platform is hosted on secure servers, your identity cannot be traced back if you report anonymously.
Welcome to the Reporting Platform of the PHOENIX group
Integrity Line Platform FAQ
- How do I send a report?
How do I send a report?Click on «Click here to file a report» on the Integrity Line platform and follow the instructions. The process is simple. In addition, you have the option to contact your local compliance manager.
- Which incidents should I report?
Which incidents should I report?Please notify us if you gain knowledge of any incidents within the PHOENIX group which violate applicable laws, the PHOENIX Anti-Corruption Policy, in particular corruption, bribery (offering or accepting bribes), the PHOENIX Competition Compliance Policy (anti-competitive behavior) or the PHOENIX group Code of Conduct (e. g. conflicts of interest, fraud or theft, embezzlement, misappropriation of assets or violations of quality or safety regulations). In case of any questions feel free to contact your local compliance manager at any time.
- What happens after a report is sent?
What happens after a report is sent?All reports will be sent through the secure Integrity Line server to the responsible compliance manager at PHOENIX group. They will decide how to proceed and will get in touch with you if they need to ask any further questions or obtain additional information. This will be possible through the Inbox located on the platform’s start page, which allows you to log in to see your case, or if you choose that the compliance management is allowed to contact you. In the case of well-founded reports of suspicious activity, specialists may be involved and an investigation may be initiated. You will be notified as soon as the investigation of the reported incident is completed. The investigation may take several months, especially in complex cases. For privacy reasons, you will generally not receive information about the outcome or result of the investigation.
- Why do I need the "Inbox" function?
Why do I need the "Inbox" function?At the end of the registration process, you will receive an incident number and can choose your own password. Use these two elements to log into your personal Inbox by clicking on "Inbox" and then follow the instructions. The Inbox allows you to maintain your anonymity while making direct contact with the PHOENIX group compliance managers who will accept and process your report.
- When will I receive a reply to my report?
When will I receive a reply to my report?Please give us five working days to respond to your message.